Amy Durgin, Ph.D.
Senior Associate Consultant
Areas of Expertise
Amy Durgin Ph.D. is a skilled and dynamic behavior analyst who uses her strong interpersonal and problem-solving skills to analyze individual and process performance issues. Amy specializes in evaluating, and developing work processes by focusing on aligning the right behaviors across individuals and work groups to improve overall efficiency and effectiveness. Her areas of expertise include organizational development and behavior management, leadership development, training and employee development and project management.
Some of Amy’s professional accomplishments include establishing a multi-level performance management system for an international organization by conducting job analyses, aligning leadership behavior, and implementing task clarification and performance feedback systems. She developed a system of internal policies and procedures to facilitate the implementation of performance evaluation systems and standardization at sites located across three countries, and created an implementation plan to assist new program managers with the comprehension and integration of these standardized policies and procedures.
Education and Background
Amy earned her Ph.D. and M.A. in Behavior Analysis from Western Michigan University (WMU) and a B.S. in Psychology from James Madison University. While attending WMU, she served as an instructor, teaching classes such as Organizational Psychology, Research Methods, and Human Drug Use and Abuse. Amy was awarded the 2011 International Development Grant from the Society for the Advancement of Behavior Analysis for her work in organizational development. In 2013, she was awarded the Western Michigan All-University Graduate Research and Creative Scholar Award for her work in organizational behavior management.
In addition to being published in a wide variety of peer-reviewed journals (Tuberculosis Research and Treatment, Research in Developmental Disabilities, The Behavior Analyst, The Pan African Medical Journal, Experimental & Clinical Psychopharmacology, Research in Autism Spectrum Disorders, Pharmacology, Biochemistry and Behavior), Amy has presented her research at national and international conferences, such as the Association for Behavior Analysis International, the Organizational Behavior Management Network Conference, Southeastern Association for Behavior Analysis, and the Virginia Association for Behavior Analysis.