CLG is successful when our clients achieve extraordinary business results. Smooth execution, improved performance, and sustained success are the outcomes of investments in CLG’s behavior-based solutions.

CLG builds performance measurement metrics into every engagement. We report outcomes as we go, so every client knows the value of the work to themselves and to their company. We've taken great care in preparing for you some stories of the challenges our clients have faced and how we helped them meet objectives while achieving remarkable, measurable results.

High-Performance Team Reduces Costs
While Increasing Customer Satisfaction
High-performance team consolidates a customer service center, sustaining high customer satisfaction and reducing cost by 50% in three years. Read more . . .

Results-Focused Coaching Improves
Efficiency and Creates Financial Savings
Improved effectiveness in engineering, procurement, and construction pays off in reduced scope changes, delays, and cost. Read more . . .

Diverse Approach Impacts Quality
and Employee Satisfaction
Purchasing, accounts payable, and materials control departments improve quality and employee morale. Read more . . .

Results-Based Scorecard Leads
to Cultural Transformation
Companywide culture change eliminates barriers to improving quality and reducing cost, helping achieve quantum leaps in performance. Read more . . .

Organizational Assignment Drives Improvements
in Quality and Employee Satisfaction
High-tech firm reduces its error rate and overtime while improving employee satisfaction and quality. Read more . . .

Enhancing Customer Service Delivery Skills
Customer service centers outsource and consolidate, improving performance and saving more than $200 million. Read more . . .

Focus on Leadership and Business
Results Produces Dramatic Turnaround
Faced with missed targets, downsizing, and merger plans, this business unit achieves a dramatic turnaround in sales, cost, and profitability. Read more . . .