Judith A. Johnson, Ph.D.

Partner

For more than a decade, Judy Johnson, Ph.D., has applied her expertise in behavior-based principles to help business leaders create environments that improve organizational performance through strategies that are clear and well-communicated.

She has worked with clients in a broad range of industries, including pharmaceuticals, financial services, telecommunications, consumer products, manufacturing, petrochemicals, technology, automotive, engineering, transportation, shipping logistics and retail services. She has helped organizations realize measurable improvements in customer satisfaction, quality assurance and traditional performance indicators (revenue growth, safety, customer retention, productivity, etc.).

Judy assists organizations by:

• Coaching leaders at corporate level, vice president level and operations level to improve their communication, feedback delivery and decision-making skills
• Helping leaders execute their strategies by pinpointing key behaviors that enable successful execution
• Working with senior leadership to define / implement performance metrics (team and individual) that correlate behaviors directly with successful business results

Judy has authored journal articles and presented on subjects from cross-training techniques to improving performance through feedback, teaming and incentives. She has also taught university courses in Applied Behavioral Analysis and conducted research on feedback, motivation and productivity.

Judy earned her doctorate in Applied Behavioral Analysis from Western Michigan University, with an emphasis on industrial and organizational psychology. She also holds a master’s degree in industrial and organizational psychology, a bachelor’s degree in psychology and management and an MBA Essentials certificate from the University of Pittsburgh’s Graduate School of Business.